As well as operating our Stay In The Havens holiday let business, we also provide an in house caretaking service. We only advertise self catering holiday cottages and apartments that we caretake for, allowing us to give you a more personal service.
Most staff working for letting agencies have never seen inside the cottages that they are booking for their customer. We, however, attend the cottages we advertise weekly so we can give you any information you require on your chosen holiday let.
We also live within 10 minutes of all the cottages allowing us to tend to any problems you may have in almost an instance.
Let us look after you in Broad Haven and Little Haven.
Cottage Owner Reviews:-
Paul Morgan - Owner of High Tide
“My wife, daughter and dog have a house in Broad Haven which is our pride and joy. We have been working with Karen for over 4 years and they are an absolute pleasure to work with, nothing is too much trouble and they are caring about our property as if it was theirs, their attention to detail is great and we know that we come down, we will be looked after too. They offer an incredibly unique service, they are local and I would not entrust our house to anybody else. This is a family run business and they all get involved.”
Janine Cooke - Owner of 1 Coach House
'"We have been really pleased by the professionalism of Stay in the Havens. Karen keeps us up to date with any bookings and is extremely helpful when anything needs to be done. It gives us total peace of mind to know that our property is in safe hands when we are not there."
Nicola and Colin Hamilton - Owners of The Boathouse
"Karen has looked after our cottage for 3 years. Her company provides a dedicated and personalised letting, caretaking and cleaning service that we are very happy with. She is an excellent communicator which is perfect if you do not live locally and has a network of trade contacts that she is able to call upon when needed."
Mandy Collette - Owner of Ol Tywydd and Ty Mor
"Karen and the Stay in the Havens team provide a great all round service for property owners. Nothing too much trouble, always there when you need them and lovely to deal with. Couldn't ask for anymore."
Jill and Pete Foley - Owners of Curlew House
"Karen and Claire provide a great 'hands on' service for landlords and their guests. We have had many complimentary messages about the help they have given to our guests, nothing is too much trouble. They give a truly local personal service which is fairly unusual in this day and age. We also get plenty of bookings so overall we are very satisfied with the service they provide."
Lee and Liz Rayfield - Owners of 19 Puffin Way
"Having our property marketed and maintained by 'Stay in the Havens' has transformed our experience of managing a holiday home. Mrs Griffiths has provided a friendly, professional and responsive service which has made the most of our property and ensured holiday-makers want to come back."
David Lewis - Owner of Middle Lodge
"I have been delighted with the service that Karen and the Stay In The Havens team provide.
In particular, communication is excellent - we know when we have rentals, and also making sure that when issues occur and guests need some assistance we are able to resolve them quickly. As an owner, it is beneficial knowing that Karen is always contactable for us.
Guests also give good feedback on the quality of the service received and the standards that Karen maintains in the Cottage.
Before letting our cottage I spoke to other letting companies - what made me use Stay in The Havens was their promise of flexibility and personal service - something they constantly deliver on."
Joanna Bright - Owner of 26 Wilson Meadow
"Karen and Family were amazing at helping us settle in with our new House we cannot thank them enough. It is a pleasure doing business with them nothing is to much trouble and Karen seems to be always on call. They have very high standards and it shows in the care of your property. Our house is always beautifully clean, tidy and well maintained. If there is a problem it is dealt with. We have total peace of mind knowing that everything will be taken care of.
They give a friendly personal service and it has been a pleasure to get to know them."